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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

Cloud Kicks (CK) is a company of operational excellence However, CK has a hard time bringing innovative ideas to market, because investing In unproven tactics seems risky to its leaders who are used to making decisions based on metrics.
Which approach should a strategy designer take when presenting a new product vision to this group?

A. Run qualitative user research on the product vision and share key feedback with stakeholders.
B. Conduct a competitive analysis of other products in the same market as the product vision.
C. Identify the biggest questions about the product vision and collect data on prototypes.

Question 2

During requirements discovery for a new mobile app for Cloud Kicks, different business units are proposing conflicting requirements for some of the key use cases. which methodology should be used to resolve conflicts and promote consensus?

A. Prioritization Matrix
B. SWOT Analysis
C. Journey Mapping

Question 3

A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement.
Which option reflects the format of the design challenge statement"?

A. Unify platforms and centralize support operations to save customers time and reduce business costs.
B. As a user, I want to see trending support resources upon the first login to customer support so I can save my time.
C. How might we save our existing customers time by preemptively serving the info they need to deflect the customer support calls.

Question 4

Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

A. Review and align with company V2MOM
B. Run a cost benefit analysis.
C. Create a functional prototype.

Question 5

A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.
Which approach should validate the market for this concept?

A. Recruit target users to test price points at which they would be willing to purchase the app.
B. Meat with developers to estimate the effort required to deliver the proposed experience.
C. Gather an team to ideas and craft that stretch the 's current

Solutions: