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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. Many users dial in to conferences and share Microsoft PowerPoint presentations. The server that hosts the conferencing pool is experiencing technical difficulties that are causing conferences to fail. You create a new Lync server and migrate users to this pool. You need to ensure that dial-in conference Uniform Resource Identifier (URI) addresses are maintained. Which cmdlet should you run?

A) Move-CsConferenceDirectory
B) Import-CsLegacyConferenceDirectory
C) Update-CsConferenceDirectory
D) Export-CsConferenceDirectory

2. You support Microsoft Lync Server 2013 servers in your customer's company network. The network includes an Active Directory Domain Services (AD DS) domain and an Exchange 2010 organization. The company deployed a pilot Microsoft Exchange 2013 installation at one of its branches and moved the branch users' mailboxes to Exchange 2013. Lync users from the branch were configured to use the Unified Contact Store. Due to budget limitations, the company has decided to move the users' mailboxes back to Exchange 2010. Before you move the users' mailboxes, you need to change the users' properties. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Run the Set-CsUserServicesPolicy cmdlet once.
B) Run the Move-CsUser cmdlet for every user account.
C) Run the Test-CsUnifiedContactStore cmdlet once.
D) Run the Invoke-CsUcsRollback cmdlet for every migrated user account.

3. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
B) Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
D) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.

4. You support Microsoft Lync Server 2013 in your company network. Your company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Capture device: Headset MicrophoneRender device: Headset EarphoneMicrophone timestamp error: 0.02msEcho percent microphone in: 15.21%Codec: SIRENAudio FEC: FalsePacket utilization: 32701Avg. packet loss rate: 10.21%Avg. jitter: 23msAvg. round trip:
62msAvg. network MOS: 3.71Avg. network MOS degradation (jitter):0.00%Avg. sending MOS: 2.97Avg. listening MOS: 3.17Receive noise level: -56dBoV Which of the following values is outside acceptable limits?

A) Packet utilization: 32701
B) Avg. jitter: 23ms
C) Avg. packet loss rate: 10.21%
D) Receive noise level: -56dBoV
E) Avg. round trip: 62ms

5. You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?

A) Run the Update-CsAddressBook cmdlet.
B) Change the Global Client Policy to use WebSeachandFileDownload.
C) Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.
D) Run the Update-CsUserDatabase cmdlet.

Solutions: