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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. During a workshop, it is useful to ask participants to come up with ideas which are listed for later evaluation. What is this technique called?

A) Brainstorming.
B) Mess Finding.
C) Mind Mapping.
D) Round Robin.

2. Which of the following models shows the driving and resisting forces of change?

A) Learning cycle.
B) Force field analysis.
C) Five forces model.
D) Power/impact grid.

3. Which ONE model is used for planning the training the support that people need as they adapt to change?

A) The Capability Maturity Model.
B) The Change Control Process Model.
C) The Corporate Training Plan.
D) The Concerns-Based Adoption Model.

4. Which of the following types of activity help identify the KPI's of an organisation?

A) The control activities.
B) The monitoring activities.
C) The planning activities.
D) The doing activities.

5. Which of the following investigation techniques is the MOST time consuming?

A) Shadowing.
B) Activity sampling.
C) Questionnaires.
D) Ethnographic study.

Solutions: