HP HP2-B85 : HP Imaging and Printing Sales Fundamentals Exam

  • Exam Code: HP2-B85
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Updated: Oct 19, 2026     Q & A: 84 Questions and Answers

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HP HP2-B85 Exam Syllabus Topics:

SectionObjectives
Customer Needs and Sales Fundamentals- Value-based selling approach
  • 1. Productivity and efficiency benefits
    • 2. Total cost of ownership (TCO)
      - Identifying customer requirements
      • 1. Small and medium business requirements
        • 2. Home office printing needs
          HP Imaging and Printing Portfolio Fundamentals- HP product categories
          • 1. Large format printing solutions
            • 2. Printers and multifunction devices
              - Overview of HP printing solutions
              • 1. Enterprise and office printing environments
                • 2. Inkjet vs LaserJet technologies
                  HP Services and Solutions Overview- Security and sustainability
                  • 1. Secure printing features
                    • 2. Environmental and sustainability benefits
                      - Managed Print Services (MPS)
                      • 1. Automated supplies replenishment
                        • 2. Device monitoring and fleet management
                          Supplies and Consumables- Cost efficiency
                          • 1. High-yield vs standard cartridges
                            • 2. Cost per page (CPP) fundamentals
                              - Original HP supplies value
                              • 1. Page yield and reliability concepts
                                • 2. Ink and toner cartridge technologies

                                  HP Imaging and Printing Sales Fundamentals Sample Questions:

                                  Question #1

                                  What is the result of the availability of digital content?

                                  • A. more printed material included in product packages
                                  • B. less need for paper documents
                                  • C. a decrease in the amount of printing
                                  • D. an increase in the amount of printing
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #2

                                  What is the benefit of original HP All-in-One LaserJet cartridges?

                                  • A. They are easy to use and install.
                                  • B. The ink in the cartridge cannot dry up.
                                  • C. They are designed to be refilled.
                                  • D. They are manageable via HP Web Jetadmin.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #3

                                  What is a new capability the imaging and printing convergence has brought to imaging and
                                  printing workflow?

                                  • A. printing and then copying documents
                                  • B. printing booklets
                                  • C. distributing hard copies of documents by hand
                                  • D. scanning to email
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #4

                                  Why did HP develop chemically grown toner with microscopic, spherical particles?

                                  • A. to allow toner particles to be placed very precisely on the page for high quality images
                                  • B. to decrease the production costs of toner
                                  • C. to get a wider range of colors if using special printing paper
                                  • D. to fuse toner much faster and achieve a higher printing speed
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #5

                                  What is a key value proposition for replacing aging HP imaging and printing devices?

                                  • A. to use less paper
                                  • B. to reduce employee headcount
                                  • C. to create more internal documents
                                  • D. to improve document quality and effectiveness
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

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