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HP Selling HP BSM Solutions Sample Questions:

1. What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A) How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
B) How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?
C) How do you market and promote the value that IT brings to your organization?
D) How do you continue to deliver applications and services that meet or exceed service level agreements?

2. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
B) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
C) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
D) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

3. Which statement best links a customer problem to a solution capability for Network management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
D) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)

4. Which HP value statement will resonate best with the persona involved in Systems Management?

A) Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
B) Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.
D) Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.

5. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing alerts to system abnormalities and events before they cause an outage
B) providing end-user monitoring to track business service levels
C) providing faster server provisioning time
D) providing cross-domain visibility of IT infrastructure events to remove duplication
E) providing proactive policy enforcement and compliance reporting

Solutions: