Salesforce MCE-Con-201 : Salesforce Certified Marketing Cloud Engagement Consultant

  • Exam Code: MCE-Con-201
  • Exam Name: Salesforce Certified Marketing Cloud Engagement Consultant
  • Updated: Oct 13, 2026     Q & A: 101 Questions and Answers

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Salesforce MCE-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Content and Messaging15%- Multi-channel messaging
  • 1. Personalization and dynamic content
  • 2. SMS, push notifications, and other channels
- Email design and deliverability
  • 1. Content types and templates
  • 2. Deliverability best practices
Topic 2: Discovery and Requirements15%- Gather business requirements
  • 1. Identify technical requirements and constraints
  • 2. Define business goals and KPIs
- Solution design
  • 1. Map requirements to platform capabilities
  • 2. Create a scalable solution architecture
Topic 3: Analytics and Reporting15%- Standard reports and dashboards
  • 1. Journey and automation performance
  • 2. Email performance and engagement metrics
- Advanced analytics
  • 1. ROI measurement and attribution
  • 2. Data extracts and tracking
Topic 4: Journey Builder and Automation20%- Journey Builder fundamentals
  • 1. Goal and exit criteria
  • 2. Entry sources, activities, and flows
- Automation Studio
  • 1. Automation activities and scheduling
  • 2. Data management and file transfers
Topic 5: Concepts of Marketing Cloud Engagement15%- Technical architecture
  • 1. Integration patterns with Sales/Service Cloud
  • 2. Data model and relationships
- Key terminology and concepts
  • 1. Marketing Cloud Engagement vs. other Marketing Cloud products
  • 2. Core concepts: journeys, messages, content, audiences
Topic 6: Data Management and Segmentation20%- Data modeling
  • 1. Contact model and data relationships
  • 2. Data extensions vs. lists
- Segmentation
  • 1. Filters, queries, and SQL
  • 2. Audience targeting and exclusion

Salesforce Certified Marketing Cloud Engagement Consultant Sample Questions:

Question #1

Northern Trail Outfitters ' marketing team is made up of a marketing manager, a marketing specialist, and a graphic designer. The team is new to Marketing Cloud and has very little coding experience. Currently, they use Excel and VLOOKUP to segment their email audiences and import them into Marketing Cloud.
What solution should be recommended to allow for long-term self-sufficiency in segmentation?

  • A. Data Filters
  • B. Query Activities
  • C. Attribute Groups
  • D. Publication Lists
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Northern Trail Outfitters has recently configured MobileConnect and wants to perform single SMS sends using data extensions that contain automatically refreshed segments.
Which two fields would need to be added to enable these data extensions for sending? (Choose 2)

  • A. A field of Phone type containing the mobile number.
  • B. A field of Text type containing the country code plus mobile number.
  • C. A field of Locale type containing the locale code.
  • D. A field of Number type containing the mobile number.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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Question #3

Northern Trail Outfitters wants to automate a weekly SMS message to be sent to anyone who has a birthday that week. They have created the Outbound Message in MobileConnect and have a Filtered List created for every contact who provided birth date information.
Which activities would Marketing Cloud use to automate this campaign?

  • A. Import Mobile Contacts and Outbound Send
  • B. Refresh Mobile Filtered List and Send SMS
  • C. Import Mobile Contacts and Send SMS
  • D. Refresh Mobile Filtered List and Outbound Send
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

A customer is using Marketing Cloud Connect but not sending tracking back to Sales Cloud. They want to create a Task on Contact and Lead records for follow-up when someone has not opened five emails in a row.
Which activities could be used to fulfill this requirement?

  • A. Scheduled Automation, Filter Activity, Data Extension Entry, Contact Activity
  • B. Salesforce Data Entry, SQL Query Activity, Task Activity
  • C. Scheduled Automation, SQL Query Activity, Data Extension Entry, Task Activity
  • D. API Event Entry, SQL Query Activity, Task Activity
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

Northern Trail Outfitters wants to send an email to website visitors who add items to their cart but fail to make a purchase. The email will include a list of products they added to their shopping cart. A sendable data extension contains the contact information and a session ID field for each subscriber who has abandoned their cart. A second data extension contains a corresponding session ID field and product data for each abandoned cart item, including product SKU, product name, quantity, price, and image URL.
Which feature should be used to display the list of products for each subscriber in this email?

  • A. Enhanced Dynamic Content Block
  • B. Lookup AMPscript function
  • C. LookupRows AMPscript function
  • D. Dynamic Content Block
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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