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Salesforce Certified Slack Administrator Sample Questions:

1. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Encourage executives to model this behavior and communicate in public channels themselves.
B) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
C) Work closely with the executive team, and have them mandate public channel usage.
D) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

2. The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)

A) channels:read
B) admin.conversations:read
C) files:read
D) conversations.connect:read

3. You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A) Contact Slack, and request access to export the required public channel data.
B) Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
C) Use the Import/Export Data tool under workspace settings to export the required public channel data.
D) Use the Discovery APIs to export the required public channel data.

4. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
B) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
C) Advise Workspace Admins to direct all members to Slack's website to review new features.
D) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

5. You've just joined the Org Admin team at your organization.
You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?

A) Members can share files externally by creating public URLs.
B) Members can share files with guests in Slack.
C) Members can share files in public channels within the Slack Enterprise Grid.
D) Members can share files externally via Slack Connect channels.

Solutions: