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Downloadable, printable exams (in PDF format)

Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
B) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
D) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

2. United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A) Analyze the storage usage of the existing legacy system
B) Access the archiving strategy and determine how storage will be cleared though archiving.
C) Analyze an external data storage system for more cost effective data storage
D) Identify the storage needs between data storage and file storage.
E) Calculate the file and data storage required based on required data volume and file attachment requirements.

3. ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

A) Use an on-demand data pull from communication cloud using REST API from servicer assurance
B) Use a Bulk API connector via middleware
C) Use industry order management to inform the assurance platform as a part of the orchestration plan
D) Use platform events and GetAsset API

4. ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

A) Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
B) Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
C) Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
D) Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

5. Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A) Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
B) Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
C) Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
D) Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory

Solutions: