Microsoft Dynamics 365 Marketing Functional Consultant : MB-220

  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • Updated: Aug 15, 2026     Q & A: 250 Questions and Answers

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Do You Need Any Prior Expertise?

Officially, there are no conjectural prerequisites to meet before taking up MB-220 test. This means, no other certification should be earned beforehand. However, it is wise to have some sound understanding of the Dynamics 365 model and have already used it in a project. This hands-on expertise will make the exam journey so much simplified.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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The price of the Microsoft Windows Server Fundamentals exam is $165 USD, for more information related to exam price please visit to Microsoft Training website as prices of Microsoft exams fees get varied country wise.

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Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Set up Marketing Forms and Pages15-20%- Create and publish marketing pages
- Create and publish marketing forms
- Implement progressive profiling
- Configure form and page elements
Manage Leads and Scoring10-15%- Create and configure lead scoring models
- Automate lead qualification and distribution
- Manage lead lifecycle stages
- Implement lead scoring rules
Analyze Insights and Manage Events10-15%- Create and manage marketing events
- Review marketing insights and analytics
- Set up event registration and sessions
- Manage event webinars and waitlists
Create and Manage Marketing Emails15-20%- Design and create marketing emails
- Configure email settings and delivery
- Implement email Personalization and dynamic content
- Preview, test, and validate emails
Create and Manage Customer Journeys15-20%- Set up branching and conditions
- Analyze journey performance
- Configure journey tiles and triggers
- Design and create customer journeys
Manage Segments and Target Audiences10-15%- Create and manage static segments
- Build segment queries and filters
- Create and manage dynamic segments
- Use segment insights
Configure Microsoft Dynamics 365 Marketing15-20%- Configure marketing resources and assets
- Manage marketing users and teams
- Configure marketing settings and org units
- Set up marketing configurations
Manage Marketing Customers and Contacts10-15%- Create and manage companies
- Create and manage contacts
- Manage contact lifecycle and preferences
- Import and deduplicate contacts

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