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Salesforce Certified Sales Cloud Consultant : Sales-Con-201
- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Updated: Sep 25, 2026 Q & A: 228 Questions and Answers
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Practical Application of Sales Cloud Expertise | 33% | - Scalability and maintainability - Sales Cloud implementation strategies - Customer success and solution delivery |
| Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question #1
After creating a brand new sneaker Product object record for Cloud Kicks, the admin is unable to add this product to Price Books. How should the consultant resolve the issue?
- A. Edit the sharing settings of the Product object.
- B. Add the product to a price schedule.
- C. Set a standard active price.
Correct Answer: C 🗳️
Question #2
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem. Which resource should the consultant recommend to help CK reach its goal?
- A. End user feedback
- B. Trailblazer Community
- C. Salesforce Premier Success
Correct Answer: B 🗳️
Question #3
Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record. Which option should a consultant recommend to meet the requirements?
- A. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
- B. Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.
- C. Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
Correct Answer: B 🗳️
Question #4
Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?
- A. Evaluate each record against the target marketing persona.
- B. Increase points for actions that Indicate Intent.
- C. Include a measure for the number of marketing touches.
Correct Answer: B 🗳️
Question #5
Cloud Kicks' sales VP wants a real-time, rolled-up view of pipeline by stage, close date, and owner across the entire sales organization. What should the consultant recommend?
- A. A Chatter group
- B. Collaborative Forecasts
- C. A static list view
Correct Answer: B 🗳️
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