Salesforce Essentials for Marketing Cloud Email Marketers : EEB-101

  • Exam Code: EEB-101
  • Exam Name: Essentials for Marketing Cloud Email Marketers
  • Updated: Aug 20, 2026     Q & A: 157 Questions and Answers

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Salesforce EEB-101 Exam Syllabus Topics:

SectionWeightObjectives
Email Marketing Best Practices10%- Design effective email campaigns
  • 1. Subscriber acquisition and retention methods
  • 2. Email deliverability techniques
  • 3. Evaluate email marketing elements for effectiveness
Content Creation and Delivery24%- Build and customize email content
  • 1. Configure send settings and manage campaign content
  • 2. Organize and manage email assets
  • 3. Use Marketing Cloud tools for email preparation
Insights and Analytics14%- Analyze email metrics
  • 1. Describe steps to analyze performance results
  • 2. Explain available email campaign metrics
Marketing Automation26%- Automate email campaigns
  • 1. Build journeys using Journey Builder
  • 2. Recommend appropriate automation solutions
  • 3. Build automation using Automation Studio
Subscriber and Data Management26%- Manage subscriber and data processes
  • 1. Configure segmentation tools and troubleshoot preferences
  • 2. Import data into Marketing Cloud
  • 3. Set up data extensions

Salesforce Essentials for Marketing Cloud Email Marketers Sample Questions:

1. A marketer needs to personalize an email with dynamic content using data from the Open Data View and data from the Purchase Data Extension.
What should be used to source the data from these different sources?

A) Data Filter
B) SQL Query Activity
C) Attribute Group


2. Northern Trail Outfitters (NTO) has noticed a decrease in open rate across all email campaigns. NTO is concerned its sender reputation may have been negatively impacted by a recent import of subscribers.
Which metric should be analyzed as a possible indicator of bad sender reputation?

A) Send volume
B) Click rate
C) Block bounces


3. Northern Trail Outfitters (NTO) has an upcoming campaign with a call to action to shop its new NTO outlet store. The campaign will need to send upto three emails but stop sending to each specific subscriber once they have made a purchase at the NTO outlet, and provide reporting on the success of the campaign.
Which Journey Builder component addresses the two requirements of this campaign?

A) Exits
B) Goals
C) Decision Splits


4. A marketer is preparing to send out the weekly newsletter, but they're unable to see the email address that they would like to send from.
Where should a marketer go to see a list of all email addresses and domains that are verified for sending?

A) Domain SSL Certificates
B) Send Classifications
C) From Address Management


5. A marketer has noticed an increase in unsubscribes. They would like to address this concern but, going into a holiday season, want to avoid eliminating planned emails.
What should they use to easily focus their marketing efforts on subscribers who are least likely to unsubscribe?

A) Scoring Split
B) Path Optimizer
C) Frequency Split


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: C

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