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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. How is unconditional linking different from conditional linking for a linked column in a report?

A) Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
B) Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.
C) Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
D) Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.

2. What is the purpose of an SLA in Knowledge base?

A) to rank customers based on the number of answers posted in a forum based on the service level
B) to provide access to theanswers based on the customer service level agreement matching the answers' access level
C) to give permission to users to add questions in a forum based on the service level
D) to group and refine related answers based on the product and the service level

3. You want to create a report in which a row gets highlighted based on a condition you specify and email alerts are sent out when data in the generated report meets the specified condition.
What should you use in your report?

A) Docked filters
B) Conditional linking
C) Data exception
D) Conditional formatting

4. Which three statements are true about processing options in Web Services? (Choose three.)

A) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
B) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
C) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
D) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
E) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
F) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.

5. Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)

A) Answer articles can contain variables.
B) Answer articles can be archived but not deleted.
C) Answer articles can be copied.
D) Multiple answers cannot be updated simultaneously.
E) Answer articles cannot be printed.

Solutions: